"The assistance I received from Deborah in writing a Prior Learning Assessment at Empire State College was invaluable. As a non-traditional student, I was motivated to include some of my learned experience into my art degree. However, demonstrating my knowledge through a written proposal was intimidating and overwhelming. Deborah demystified the process by suggesting a simple step-by-step approach to writing the proposal and offered advice on what type of content would be most important to include. She quickly responded to my questions and had helpful criticism for each proposal draft. This kind of precise guidance, coupled with the encouraging enthusiasm she showed me, was exactly what I needed. The help I received from Deborah not only resulted in delivering a successful PLA but continued to inform my writing style as I worked towards and achieved my bachelor’s degree."